Privacy Policy / Personal Information Protection Policy

1. Basic Policy

Global Hub Japan Ltd. (hereinafter referred to as “the Company”) recognizes that personal information obtained through study abroad support, language education, career support, volunteer programs, and other services provided by the Company (hereinafter referred to as the “Services”) constitutes an extremely important information asset.

The Company considers the proper protection and management of personal information to be a social responsibility. We comply with all applicable laws, regulations, and internal policies, and continuously strive to improve our information security framework through education and awareness initiatives for officers and employees.

2. Purpose of This Privacy Policy

This Privacy Policy aims to clarify the Company’s policy regarding the protection of personal information and to ensure appropriate handling and use of such information, thereby providing our customers with ongoing trust and peace of mind.

3. Scope of Application

This Privacy Policy applies to all personal information acquired and used in connection with all business activities and services provided by the Company.

This includes personal information obtained through our website, application forms, events, information sessions, inquiries, and other interactions.

4. Handling of Personal Information

(1) Acquisition and Purposes of Use

When acquiring personal information, the Company clearly specifies the purposes of use and obtains such information through lawful and fair means, only to the extent necessary to achieve the stated purposes.

The primary purposes for which the Company uses personal information are as follows:

• Provision of various services and products and related communications
• Procedures and operations related to study abroad, language education, career support, and volunteer activities
• Information, management, and operation of information sessions, events, and campaigns
• Conducting surveys and questionnaires for service improvement
• Planning and development of new services and products
• Insurance applications and procedures related to insurance agency services
• Responding to inquiries, consultations, and complaints
• Execution of operations incidental to the above purposes

(2) Disclosure or Provision to Third Parties

The Company will not disclose or provide personal information to any third party except in the following cases.

Please note that providing personal information to subcontractors for business outsourcing purposes does not constitute provision to a third party.

1. When the individual has given consent
2. When required by laws or regulations
3. When necessary to protect a person’s life, body, or property and obtaining consent is difficult
4. When necessary for national or local government bodies to perform public duties
5. When required under legally permitted procedures after prior disclosure or notification as prescribed by applicable laws
6. When used as statistical data that does not identify individuals

(3) Outsourcing

The Company may outsource part of its operations to external contractors. In such cases, personal information will be provided only to the extent necessary, and the Company will ensure appropriate supervision through contracts and oversight.

5. Security Measures

To ensure the accuracy and security of personal information, the Company implements appropriate information security measures and takes steps to prevent unauthorized access, loss, damage, alteration, or leakage of personal information.

The Company also continuously reviews and improves its security measures as necessary.

6. Compliance with Laws and Regulations

The Company complies with all applicable laws, regulations, guidelines, and other standards related to the protection of personal information.

7. Maintenance and Improvement of the Personal Information Protection Framework

Through employee education, awareness initiatives, and internal audits, the Company continuously works to improve its personal information protection system.

8. Requests for Disclosure, Correction, or Suspension of Use

Upon request from an individual regarding their personal information—such as notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of provision to third parties—the Company will respond within a reasonable scope and timeframe after verifying the individual’s identity.

However, there may be cases where all or part of such requests cannot be fulfilled in accordance with applicable laws and regulations.

9. Contact Information

For inquiries regarding the handling of personal information, please contact: